Privacy Policy

Privacy Policy

Company: EINSHIELD CYBERSECURITY SOLUTIONS PVT LTD. (“Einshield”, “we”, “our”, or “us”)

EINSHIELD CYBERSECURITY SOLUTIONS PVT LTD. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website [www.einshield.com] or use our services.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Information you voluntarily provide, such as: Name, email address, phone number, company name, and job title.
• Information provided via contact forms, inquiries, support requests, or newsletter subscriptions.

B. Technical & Usage Data

Automatically collected when you visit our site:

• IP address, browser type, device type, operating system, referring pages, and pages visited.
• Information gathered through cookies, web beacons, and analytics tools.

C. Service Data

If you engage us for cybersecurity audits, penetration testing, or compliance services, we may collect:

• Network/system logs, configuration files, test data, or security-related information you provide.
• This data is used strictly for delivering agreed services and is handled with the highest confidentiality.

2. Legal Basis for Processing

If you are located in the European Union or other regions with similar data protection laws, we process personal data under the following legal bases:

• Consent – When you voluntarily provide data or opt into communications.
• Contractual necessity – To deliver the services you have requested or signed a contract for.
• Legal obligation – To comply with applicable laws and regulatory requirements.
• Legitimate interests – To operate, secure, and improve our services, provided these interests are not overridden by your rights.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our cybersecurity services.
• Respond to your requests and provide support.
• Send security advisories, reports, or updates (with consent).
• Conduct audits, testing, and compliance verification.
• Ensure website security and prevent misuse.
• Fulfill legal, contractual, and regulatory obligations.

4. Sharing and Disclosure

We do not sell, rent, or trade your information. Data may be shared only in the following cases:

• Service Providers: With trusted third-party vendors (e.g., analytics, hosting, communication tools) who are bound by confidentiality obligations.
• Legal Compliance: When required to comply with law, regulation, legal process, or enforceable government requests.
• Business Transactions: If Einshield undergoes a merger, acquisition, or sale of assets, information may be transferred under strict confidentiality agreements.

5. International Transfers

Your personal information may be transferred and processed outside your country of residence. Where such transfers occur, Einshield ensures adequate safeguards are in place (such as Standard Contractual Clauses under GDPR) to protect your information.

6. Data Security

As a cybersecurity company, securing your data is our highest priority.

• We implement technical, organizational, and administrative measures, including encryption, access controls, secure networks, and regular audits.
• Client service data (from audits/VAPT) is handled under strict confidentiality and retained only for the duration of the engagement unless otherwise required by law.

7. Cookies and Tracking

We use cookies and tracking technologies to:

• Monitor website usage and performance.
• Personalize content and improve user experience.
• Enhance threat detection and security monitoring.

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

8. Data Retention

We retain information only as long as necessary for:

• The purpose it was collected for.
• Compliance with legal, regulatory, or contractual obligations.
• Security, auditing, or dispute resolution.

Service data from client engagements is securely deleted or anonymized once the engagement ends, unless retention is required by law.

9. Your Rights

Depending on your jurisdiction (GDPR, CCPA, Indian IT Act), you may have the right to:

• Access and obtain a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of your data.
• Restrict or object to certain processing activities.
• Withdraw consent (where processing is based on consent).
• Receive your data in a portable format.

To exercise these rights, contact us at reachus@einshield.com. We will respond within the timeframe required by applicable law.

10. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. Einshield is not responsible for the privacy practices or content of such websites.

12. Grievance Redressal (India)

In compliance with the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

• You may raise any concerns or complaints about processing of your data with our designated Grievance Officer.
• Grievance Officer: Senthil KT
• Email: grievance@einshield.com
• Response Time: Within 30 days.

13. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “August 1, 2025.”

14. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact: